Shipping policy

We ask our customers to allow us 1-3 business days of processing time to assemble your order before it ships. This excludes made to order items. Tracking will be sent via email and can be tracked on the FedEx website.

All shipping rates are listed in Canadian Dollars. All duties, customs and taxes incurred when items are shipped internationally are the responsibility of the customer. Due to Canadian law Alterior does not mark down the value of items, nor do we mark items as "gift". If you have any inquiries regarding duties, customs and taxes in your country, contact your local customs office. 

VANCOUVER CUSTOMERS:

To save on shipping use checkout code: LOCALPICKUP

Once order is completed we will contact you to arrange pickup.